Malaysian enterprises ‘behind the curve’ on mobility: IDC

• Over 7mil smartphones and nearly 2mil tablets to be shipped in Malaysia in 2014, many for work
• 40% of Malaysian enterprises planning to develop proper mobility strategies to support their business

INTERNATIONAL Data Corporation (IDC) said that Malaysian organisations are in the early days of mobility adoption and only 40% are planning to take steps to develop proper mobility strategies to support their business.
 
In a survey done by IDC among Malaysian enterprises recently, over 50% said they were utilising either Bring Your Own Device (BYOD) or corporate provisioned mobile devices, but 55.3% of these organisations have no solutions to manage the devices.
 
IDC forecasts that over seven million smartphones and close to two million tablets are expected to be shipped in Malaysia in 2014, and many of these will be used for work, the research and analyst firm said in a statement.
 
“Malaysian organisations are still behind the curve on mobility adoption, and many are still trying to figure out how to manage devices at the workplace,” said Daniel Pang (pic above, right), Asean research manager, Client Devices, IDC Malaysia.
 
“Organisations that have started integrating business processes with mobility have largely focused on basic processes such as sales, customer relationship management (CRM) and operations, but have lacked emphasis on more advanced processes such as enterprise resource planning (ERP) and analytics.
 
“It is encouraging to see that even though mobility adoption has not reached mass proliferation, Malaysian organisations have been looking at a more strategic approach to deploying mobility," he added.
 
The survey results also showed that:

• 83% of full time Malaysian employees are using personal smartphones at work; and

• 77% of full time Malaysian employees are using their own smartphones at least few times in a day at work.

“Malaysia, like its neighbour Singapore, has a higher than average representation of smartphones or BYOD,” said Ian Song (pic above, left), research manager, Enterprise Mobility, IDC Asia/Pacific.
 
“However, the lack of well-defined enterprise mobility strategies and the use of policies in Malaysian organisations may negatively affect user productivity at work.
 
“While many organisations have stated that developing mobility is one of their top priorities in 2014, IDC believes that having a clearly defined mobility strategy and effectively engaging solution partners are the only way to overcome organisational and technical challenges to address multiple aspects of mobility management and enablement,” he added.
 
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