Altera Digital Health signs new agreement with SingHealth

• Extension of agreement signed in 2017, will continue to 2029
• Altera to provide SingHealth with ongoing support

Altera Digital Health, formerly the Allscripts Hospitals and Large Physician Practices business segment, has signed a multi-year agreement with Singapore’s largest public healthcare group, SingHealth, for the use of its SunriseTM suite of healthcare IT solutions across its group of institutions. 

In a joint statement, both parties said the partnership is an extension of an agreement signed with Allscripts in 2017, and will continue through to 2029, to provide SingHealth with ongoing support of Altera Digital Health’s electronic medical record (EMR) platform. 

SingHealth, supported by the national HealthTech agency Integrated Health Information Systems (IHiS), has used the SunriseTM Clinical Manager System since 1998. 

“We are excited to continue our partnership with SingHealth, which marks the first step of our Altera journey in Singapore and the region,” said Marcus Perez, president of Altera Digital Health.

“Altera Digital Health is committed to driving a new era of healthcare powered by the Platform of Health; one with greater interoperability and lessened information burden that drives value-based care for improved health outcomes,” he added.

Anna Grammare, general manager of Altera Digital Health Singapore, said, “Our partnership with SingHealth to deliver our SunriseTM suite is a strong representation of how we can support healthcare ecosystems with the foundation for the Platform of Health.

“Through our platform approach, we hope to enhance the way healthcare is delivered while alleviating healthcare workers’ workloads and inspiring healthier communities,” she said.

The SunriseTM solution suite is a comprehensive, open platform that connects all aspects of care across multiple healthcare disciplines, the companies said.

Equipped with application programming interfaces, the highly configurable platform will continue to be implemented by IHiS to adapt to SingHealth’s clinical workflows and integrate with its suite of systems for seamless interoperability, they said.

The use of SunriseTM will also serve as an interface which SingHealth and IHiS can use to build their own healthcare IT solutions on, enabling greater expandability, flexibility and scalability of its clinician-specific workflows that can lead to more seamless patient care, they added.

Professor Ivy Ng, group chief executive officer, SingHealth, said, “As healthcare needs of Singaporeans continue to evolve, SingHealth is committed to leveraging technology and digital solutions as key enablers to improve care delivery and clinical outcomes, optimise resources and enhance the patient experience.” 

“To this end, we hope to galvanise technological advances and develop more innovative solutions to address healthcare challenges now and for the future,” Ng said.

As part of the partnership, SingHealth will also gain dedicated access to Altera Digital Health’s specialised technical consulting team, which will provide guidance on enabling additional functionalities and efficiencies in the future that are in line with the healthcare group’s strategic direction.

Altera Digital Health’s partnership with SingHealth demonstrates the company’s commitment and investment in healthcare in the Asia region, following its recent acquisition into the N. Harris Computer Corporation family and rebranding, it said.