Aspect Software appoints Paul Nai as Malaysia country manager

By Digital News Asia February 26, 2018

Comes with nearly 26 years of sales and management experience
Will play a critical role in the continued success of Aspect in the region

Aspect Software appoints Paul Nai as Malaysia country manager

ASPECT Software, a provider of fully integrated consumer engagement, workforce optimisation, and self-service solutions, on Feb 26 announced the appointment of Paul Nai as country manager in Malaysia.

Nai comes to Aspect with nearly 26 years of sales and management experience. Most recently, he served as country manager, Technology Services Consulting, Hewlett Packard Enterprise, where he was driving consulting services revenue and margins.

"Malaysia is a hub for many large and medium enterprises and Aspect has been successful in meeting our customer needs here by offering end to end customer engagement solutions. Paul, a highly accomplished and industry-recognised professional, will focus on growing Aspect's business in Malaysia and helping Aspect's customers deliver world-class customer experiences," said Richard Loberas, regional vice president Aspect Asean & Korea.

"In 2017, Aspect landed significant new customer logos in Malaysia from the e-commerce, airline, financial & insurance industries. Paul will definitely play a critical role in the continued success of Aspect in the region."

"I'm thrilled to join a team that is building industry-leading solutions that are changing the way companies think about the customer experience. I look forward to having close engagement with our customers in order to accelerate the transformations they make in their customer service operations. An excellent partner ecosystem is vital to achieve in delivering this and I will definitely be working closely with our channel partners and the Aspect team to deliver on that Aspect promise," says Nai.