BP Healthcare’s Doctor2U partners with Microsoft

By Digital News Asia May 4, 2017

Doctor2U aims to create an entire healthcare ecosystem built into a single app
Built on Microsoft Azure and uses Microsoft’s bot framework for Live Chat feature

(From left) Microsoft APAC Sales Marketing and Operations VP Alberto Granados; Microsoft Malaysia MD K Raman; BP Healthcare chairman Beh Chun Chuan; Doctor2U co-founder Keegan Flynn and Doctor2U CEO Garvy Beh.

BP HEALTHCARE Group, a Malaysian primary healthcare provider, on May 3 announced its partnership with Microsoft Malaysia to digitally transform its care continuum and deliver new health services.

A Memorandum of Understanding to formalise this partnership was signed between ALI Health, a member of the BP Healthcare Group of companies, and Microsoft.

The primary focus for ALI Health is its digital health app Doctor2U.

By way of this collaboration, Doctor2U will leverage on Microsoft’s intelligent cloud services to integrate artificial intelligence and machine learning into its platform.

These technologies will allow Doctor2u to harness data insights and deliver more effective treatment plans for patients. Microsoft will also team up to co-promote the Doctor2U application through a series of digital campaigns.

Doctor2U co-founder Keegan Flynn said, “Our partnership with Microsoft has helped us embrace cutting-edge technology that gives us the flexibility to scale our business as quickly as we need to. Microsoft’s data security infrastructure also provides our app with an added layer of trust and reliability, which is so important in the healthcare industry.

“As we look to expand regionally and broaden our offerings to include services such as ambulance, nursing and physiotherapy, we will work closely with Microsoft to leverage their expertise and solutions to improve our services.”

Celebrating the partnership, BP Healthcare Group chairman Beh Chun Chuan said, “The ecosystem around us is evolving and we are cognizant of the efforts needed today to stay ahead of the curve. It is important for us to revolutionise our technological capabilities and respond to the needs of all our internal and external stakeholders.

“Our partnership with Microsoft will help us be more agile as a group, leading to more positive outcomes and increased efficiency and productivity. It will also help us to facilitate and catalyse regional expansion at a faster rate.”

Doctor2U aims to create an entire healthcare ecosystem built into a single app. Its core feature is a Doctor House Call service that brings a doctor to your door within 60 minutes.

In addition, Doctor2U offers a video consultation feature where customers can video call with a doctor, as well as a medication delivery service.

Doctor2U is built on Microsoft Azure and uses Microsoft’s bot framework for its Live Chat feature that allows users to chat with doctors, pharmacists and nutritionists for free.

This partnership will further the association among both sides and enable Doctor2U to create new service offerings that will empower clinicians, patients and care teams.

Commenting on the collaboration, Microsoft Malaysia managing director K Raman said, “With Doctor2U using our trusted cloud platform of Azure, access to healthcare is bound to be easier and more efficient for all of us.

"Doctor2U is bringing healthcare services to the fingertips of Malaysians by connecting them with qualified doctors at any hour and location. We are proud of our association with them. This partnership stems from our objective to ensure that benefits of technology can be enjoyed by one and all.”