GBS Asia Awards 2023 Honors Organisations and individuals in the GBS industry

• 12th installment of awards sees 70% increase in nominations
• 6 new categories with judging by independent panel from M’sia & abroad

Global Business Services (GBS) Malaysia, a chapter of PIKOM, recently held its annual award ceremony to celebrate companies and individuals that found success using the GBS models. 

“Despite the effect of COVID-19 on the global economy, the GBS industry has demonstrated great resilience and managed to show growth. The excellent business practice shown by the winners will boost if not maintain Malaysia’s position as the location of choice after China and India in the global services value chain,” said PIKOM Chairman, Ong Chin Seong.

“The GBS Asia Awards sees its 12th installation this year we managed to garner a 70% increase in participation for 2023. In the past, over 150 corporates and individuals across various categories have been recognized. This year, additional six new categories were added to the Corporate Section and two new categories to the Individual Section to reflect the evolvement and adoption in digital technology and work processes,” added GBS Malaysia Chair, Anthony Raja Devadoss.

Corporate award winners includes: 

• Daythree Business Services Sdn Bhd for Best Automation Organization of the Year
• Alcon Laboratories (Malaysia) Sdn Bhd for Best Business Continuity Plan Award
• Kimberly-Clark Regional Services (M) Sdn Bhd for Best Flexible Work Organization of the Year
• Standard Chartered Global Business Services Sdn Bhd for Best Practices in Corporate Social Responsibility
• Telecontinent Sdn Bhd for Operational Excellence in Contact Centre, 
• Roche Services (Asia Pacific) Sdn Bhd and AICPA & CIMA for Operational Excellence in Finance & Accounting
• Brandt Business Services Sdn Bhd for Operational Excellence in Human Resource
• Dell Global Business Center for Operational Excellence in Information Technology and Eli Lilly Asia Pacific SSC Sdn Bhd for Regional GBS Company of the Year

The GBS Asia Awards was judged by an independent panel of industry experts from Malaysia and abroad. This initiative was made possible by GBS Asia Awards partner, Malaysia Digital Economy Corporation (MDEC) and GBS Malaysia corporate sponsors -  MT Microtel Technology Sdn. Bhd., Brandt Business Services Sdn. Bhd., Telecontinent Sdn. Bhd., Talbotiq Sdn. Bhd. and Daythree Business Services Sdn. Bhd.