Huawei Malaysia's Customer Solution Innovation Centre receives a visit from ASEAN senior civil servants

• The Malaysian Public Service Department organised the visit 
• Part of the Digital Government Competency Development Programme 2023

The Public Service Department (JPA) of Malaysia organised a visit to Huawei Malaysia's Customer Solution Innovation Center (CSIC) recently for a delegation of 31 senior civil servants from ASEAN as part of its Digital Government Competency Development Programme (DGCD). It was a part of the ASEAN Cooperation on Civil Service Matters (ACCSM) Work Plan 2021 – 2025.
 
JPA Research, Planning and Policy Division deputy director Azrul Anaz said that the DGCD programme is an initiative by Malaysia under the ACCSM Work Plan to enhance service delivery effectiveness and future readiness of the public sector in the region.
 
"As the world is moving towards digitalisation, it is vital to ensure that the public sector workforce is equipped with the right digital skillsets," said Azrul.
 
Huawei Malaysia's vice president of Human Resources, Choh Yau Meng, in his closing speech, said: "Huawei has committed to nurturing 50,000 Malaysian talent over five years beginning in 2020, across  businesses and technology sectors and we are set to achieve that target with 33,000 trained currently." 
 
He also emphasised the importance of talent development to nurture the next generation that will steer the digital ecosystem for Malaysia, highlighting several initiatives spearheaded by Huawei, such as the Huawei ICT Academies, the Seeds for Future programme, and the Huawei ASEAN Academy.

In addition to officials from Malaysia, the delegation comprised senior civil service officials from Thailand, Timor-Leste, Philippines, Indonesia, Myanmar, Lao People's Democratic Republic, Vietnam and Singapore. Also among the delegate contingent were ASEAN Secretariat representatives.
 
Speakers who were part of JPA's Digital Government Competency Development 2023 programme included thought leaders from MyDIGITAL Corporation, the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), the Malaysia Digital Economy Corporation (MDEC) and the National Institute of Public Administration (INTAN).
 
JPA's Digital Government Competency Development 2023 is aimed at enhancing the delivery effectiveness and future-readiness of the public sector, sharing insights and best practices on digital government competency, identifying and adapting approaches relevant to member countries to develop the digital competency of civil servants, and to propagate initiatives tailored to member country needs based on practical advice from digital government experts.