Pikom calls for stronger process at HRD Corp following audit findings

• States that HRD Corp should reassess its processes, governance mechanisms
• Commends the firm's efforts, such as investing in new tech for faster grant approvals

The National Tech Association of Malaysia (Pikom) views the recent Auditor-General’s findings at the Human Resource Development Corporation (HRD Corp) as an important opportunity for organisational enhancement.

In a statement, the company suggested implementing process reforms and increasing the use of technology to address the issues identified. Pikom stated that HRD Corp should consider reassessing its organisational structure, processes, and governance mechanisms, with a focus on transparency.

These could include more frequent audits, including comprehensive reviews at predefined intervals. These audits should encompass financial, regulatory, and process compliance.

Additionally, Pikom recommends that employees and stakeholders be encouraged to report any irregularities without fear of retaliation. Strong whistleblower protection mechanisms are essential for identifying and addressing hidden issues.

Despite the challenges, the firm has seen commendable efforts by HRD Corp recently, such as investing in new technology to ensure that grant applications are approved in 24 hours or less. This resulted in 354,562 grant applications being processed within that period in 2023, as per the Annual Report.

Pikom added that it recognises HRD Corp’s valuable contributions to human resource development, noting the record levy collection and, more importantly, levy utilisation by employers for upskilling their employees.