Cuscapi gets US$6.3mil KLIA contract to manage POS systems

• Will support nearly 100 retail units at existing KLIA terminal and new LCCT KLIA 2
• With this new project, company hopes to expand its service to other Asian airports

FOOD and beverage (F&B) solution system and managed service provider Cuscapi Berhad said it has secured a five-year contract worth RM21 million (US$6.3 million) from Malaysia Airport Holdings Berhad (MAHB) to provide and maintain the point-of-sale (POS) system for the existing KLIA terminal and the new low-cost carrier terminal (LCCT) KLIA 2.
 
The scope of work under the agreement covers the provision of hardware and software solutions, including implementation and yearly maintenance of the POS system for the period, Cuscapi said in a statement.
 
The fully integrated POS solution will be deployed for all retail units and F&B outlets in the existing KLIA (Kuala Lumpur International Airport) terminal and the new LCCT KLIA 2.
 
“Cuscapi will ensure that all necessary procurements as well as resources are in place to ensure that the POS system is up and running for the new LCCT KLIA 2 when it opens on May 2,” said its chief executive officer Her Chor Siong (pic).
 
Cuscapi said its integrated POS solution has been supporting all the retailers at the existing KLIA terminal for the past four years. Her attributed the success in securing the new project for the new LCCT KLIA 2 to Cuscapi’s proven track record in supporting the existing KLIA terminal.
 
Cuscapi will support close to 100 retail units for both the existing KLIA terminal as well as the new LCCT KLIA 2.
 
With the LCCT KLIA 2 project under its wing, the company intends to extend similar services to potential or new airports elsewhere in the Asian region, particularly those countries that have plans underway to expand or upgrade their airports to cater for the huge increase in air traffic and travellers.
 
Cuscapi’s POS systems have also been deployed with F&B operators in Malaysia, including KFC, Pizza Hut, Papa Rich, Sushi King, A&W and TGI Fridays.
 
Founded in 1978, Cuscapi also provides retail and hospitality business management solutions, information technology security solutions, consulting services and contact centre outsourcing services for various industries.
 
It has nine direct offices in Kuala Lumpur, Singapore, Bangkok, Jakarta, Manila, Beijing, Shanghai, Suzhou and Guangzhou; and plans to set up more offices in the Asia Pacific region.
 
One of its key offerings is REV, a tablet-based solution it developed inhouse which is expected to increase its revenue and widen its market reach.
 
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Cuscapi secures RM13mil MDV financing for REV rollout
 
Will the ‘REV’ tablet turbocharge Cuscapi’s F&B business?
 
Cuscapi reports 22.14% increase in Q2 revenue to RM14.38mil
 
 
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