Accenture and Alcatel-Lucent team up in ultra-broadband enterprise play

By Digital News Asia October 7, 2014

To help CSPs and large enterprises implement integrated ultra-broadband solutions
Combines Alcatel-Lucent’s IP platforms with Accenture’s consulting capabilities

Accenture and Alcatel-Lucent team up in ultra-broadband enterprise play

ACCENTURE and Alcatel-Lucent have agreed to form the Accenture Alcatel-Lucent Business Group targeted at communications service providers (CSPs) and large enterprises.

The new unit is aimed at helping such companies implement integrated ultra-broadband solutions to address the challenges of rising costs and increased data consumption caused by high demand from digital customers and applications, Alcatel-Lucent said in a statement.

Initial offerings will include solutions where the companies will team up to design, build and run scalable, cost-effective customer care operations for all-IP (Internet Protocol) networks that will enhance mobile broadband accessibility and improve digital customers’ experiences.

The companies will dedicate sales and delivery resources to jointly provide solutions and services for customer care for mobile devices based on Alcatel-Lucent’s Motive line of products, and explore small cell wireless network solutions with a focus on integrating cellular technology and WiFi between service providers and large enterprises, they said.

Accenture and Alcatel-Lucent team up in ultra-broadband enterprise play The new group will be able to deliver unique value to clients by combining Alcatel-Lucent’s IP networking software platforms and products with Accenture’s systems integration and transformation capabilities, they added.

“Consumers and businesses expect any network they are on to provide sophisticated services that support multiple devices, combined with fast, reliable access,” said Alcatel-Lucent chief executive officer Michel Combes.

“Our collaboration with Accenture is strategic to our growth as we work to enable our clients to deliver on those expectations.

“By combining our IP platforms with Accenture’s consulting, systems integration, delivery, and process optimisation skills, we will be well-positioned to significantly and measurably improve the world’s communication experience,” he claimed.

The Accenture Alcatel-Lucent Business Group will develop sales and delivery capabilities focused on Alcatel-Lucent technology, and Accenture will be Alcatel-Lucent’s preferred supplier for software and network integration services.

Alcatel-Lucent will also be a preferred technology provider for Accenture’s customer care and small cell solutions needs.

“We look forward to working with Alcatel-Lucent to help fulfill the increasing demand for broadband services over wireless networks,” said Accenture chairman and chief executive officer Pierre Nanterme.

“The collaboration is consistent with our strategy of working at the heart of the digital ecosystem and growing our network services to enable communications service providers to undergo the transformation they need to thrive,” he added.

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