Community safety platform MyHero working with PJ city councillor

By Digital News Asia June 16, 2015

Residents get to work closely with local authorities to tackle issues together
Special groups to be created for 4 zones, residential rep to take on admin role

Community safety platform MyHero working with PJ city councillor

MALAYSIA’S MyHero said it will be partnering with Petaling Jaya (PJ) city councillor Peter Chong to offer residents its platform to communicate and tackle community issues within their neighbourhood, together with relevant authorities such as the city council itself (MBPJ), the Public Works Department (JKR), and others.

Residents will be able to post pictures or news on latest incidents in their neighbourhood, such as a clogged drainage pipe, fallen tree branch or potholes, and work closely with the relevant authorities to resolve the matter, MyHero said in a statement.

Four official groups will be created on the MyHero platform to cater to residents of Zone 2 of MBPJ comprising Bandar Utama, Mutiara Damansara, Kampung Sungai Kayu Ara and Pelangi Damansara, said MyHero, which describes itself as community-oriented social networking platform.

An appointed Resident Association (RA) representative will take on the administrator role to monitor information shared within the community group, and to notify authorities of any incident requiring immediate assistance.

“This is just the beginning to demonstrate how local councillors can utilise technology to improve their service and interaction with the community,” said Chong.

“By involving the residents to work alongside with us, problems can be addressed faster,” he added.

Developed by digital media company Dino Media, MyHero allows users to report and share incidents or issues within the vicinity to alert other users within the area.

“Our inspiration for MyHero came about when we lost our friend to a terrible accident, which led us to think how we can make Malaysia a safer place,” said cofounder Chan Wei Chi.

“Malaysians generally carry at least one smartphone device with them all the time, and we believe this behavior can be leveraged on, to help users reach out to nearby users for assistance in dire situations.

“This collaboration is a stepping stone for us as we continue to reach out to more resident associations or community groups,” he added.

Malaysia’s MyHero is not to be confused with Singapore’s MyHero Ltd, which developed the mobile stock market simulation app TradeHero.

The MyHero app is currently available on the Google Play Store and Apple AppStore, or go to the web version.