On-demand mobile device repairs startup Fynd lands US$385K funding

• Device repair right in front of you, anytime anywhere
• Graduated from JFDI Accelerate programme in Dec 2015

 
SINGAPORE-based on-demand mobile device repair platform Fynd said it has raised S$520,000 (about US$385,000) in a pre-Series A funding round led by Far East Ventures, and supported by angel investor and industry veteran Koh Boon Hwee.
 
Far East Ventures is the venture capital arm of Far East Organisation, Singapore’s largest private property developer.
 
In a statement, Fynd said the funding will enable it to accelerate its South-East Asian expansion.
 
Founded in 2014, Fynd graduated from the JFDI (Joyful Frog Digital Incubator) Accelerate programme in December 2015, with an on-demand platform for services to repair smartphones and tablet devices anytime, anywhere.
 
Because the devices never leave their sight, owners can be completely confident that personal information held on the device will stay safe, according to the company.
 
“Fynd’s first phase was all about getting the value proposition and processes right for both customers and our ‘iSpecialists,’ the experienced technicians who deliver our service on the frontline,” said founder and chief executive officer Albert Tirtohadi (pic above).
 
“On an operational level, that is now working really well. Going forward, the challenge for our next phase is to scale as fast as we can while making sure we stay true to the promise of reliability and trust that lies at the heart of what we do,” he added.
 
Fynd has already started operations in Hong Kong and plans to expand to Jakarta by the end of the year.
 
“We see great potential for Fynd’s services, especially in markets with very high smartphone penetration such as Singapore and Hong Kong,” said Far East Ventures cofounder Jonathan Ng.
 
To celebrate the funding milestone, Fynd is offering a promotional code FYND2016 that entitles every customer to a S$16 discount off any repair from August to October.
 
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