MyParcel Asia to address logistics pain points of SMEs

• Provides easy price comparison of service providers and door-to-door delivery
• Second phase to focus on drop off and pick up points with a retailer

MALAYSIA’S e-commerce sector is rapidly growing with more people buying and selling goods online. While big e-commerce players have their supply chain process figured out, it is Small and Medium Enterprises (SMEs) that often face bottlenecks when shipping goods to customers.

MyParcel Asia chief executive officer Zakki Abdul Jabbar (pic) saw the coming e-commerce wave and decided to develop an end-to-end supply chain solution to service the e-commerce industry and parcel deliveries in 2017.

“Having been in the logistics supply chain for over 13 years, I honestly feel that the last one and half years have been the most exciting.”

With a team of seven, made up of former logistic industry veterans, MyParcel Asia has spent close to a year developing their solution. Now, MyParcel Asia is finally ready and has been operational for the past four months.

As a parcel delivery comparison site, MyParcel Asia connects its users with service provider partners such as Poslaju, Nationwide, ABX, DHL, Aramex and TNT, so they can compare and find the best price.

“Coming from the logistics industry, it certainly was not easy to get all the partners onboard but as we speak the same lingo and having worked in some of them, it helped us partner up with them. This is because we understand and feel that we are adding value to both our customers and partners,” said Zakki.

For same day deliveries, MyParcel Asia works with fellow startup GoGet to fulfil their customers’ needs.

Zakki added that MyParcel Asia offers a door-to-door collection service that he says save time and cost for its users. Users need only schedule a pickup time and the service provider will send personnel to collect their parcels.

“We take away the hassle of users having to physically drive themselves and their parcels to the service provider’s drop off point. Everything is done electronically with consignment forms auto-generated in PDF and just needing to be printed out and stuck on the parcel,” he said.

From MyParcel Asia’s dashboard, users are also able to check on all their shipments and access historical data, even going as far as exporting it on an Excel sheet for easy referencing and perform data analytics to improve their business.

Looking forward, MyParcel Asia has ambitions to take its business regional once it solidifies its operations in Malaysia. It has an aggressive push towards growing its parcel volume, revenue and customer base.

Zakki adds that MyParcel Asia will also focus on merchant drop off and pick-ups, addressing a pain point of customers who are not at home to accept deliveries. Though there are others already in this space, he hints that MyParcel Asia will partner with a local retailer, he declined to confirm which.

“We will do our pilot and proof of concept of these drop off points for two months before finalising it by Q3 2018,” he said.

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