Avaya Technology Forum
Avaya’s new mantra: From collaboration to engagement
Enterprise communication player Avaya Inc is moving itself away from merely being a product-centric company to one that is able to serve the broader business communication ecosystem with better agility, according to its top marketing executive.
Customer experience: Innovate or suffer consequences, says IDC
Senior IT executives must ensure that they are able to offer IT-enabled products and services to address gaps in customer experience so that their companies can survive in today’s ever-changing business environment, according to IDC.
