Avaya
Working from home: A case-by-case consideration
Tech media giant Yahoo has been in the limelight over how its CEO Marissa Mayer has terminated its Work From Home (WFH) program. Edwin Yapp speaks to the rest of the industry on their take.
Consumers want smarter customer service: Avaya survey
Over six in 10 consumers are willing to pay more to companies that deliver excellent service, and of those, more than 40% are willing to pay at least 20% more, according to Avaya’s Asia Pacific Customer Experience Index. When customers are satisfied with the service they receive, they are more likely to remain loyal and generate additional revenues.
Avaya names Mike Muller new Asia Pacific president
Avaya has appointed Mike Muller its new president for the Asia Pacific region, with effect from March 1, succeeding François Lançon who will be leaving the company to take up a new opportunity in the regional IT sector.
Avaya tweaks Asia Pacific management team
Business communications and collaboration solutions provider Avaya has made two new appointments to its Asia Pacific management team.
Video collaboration solutions for the mobile enterprise
Avaya has announced new innovations in its unified communications and collaboration portfolio with a family of people-centric video solutions for the mobile enterprise.
Avaya opens IP Office in Malaysia
Avaya has launched IP Office, its unified communications solution for small and medium-sized enterprises (SMEs), in Malaysia.
