Chatbot
Keeping lines of communications open with customers, amidst a pandemic
Through their cloud-based communications platform solutions, Infobip is able to help enterprises keep their contact centres running in a Covid-19 reality.
IBM prepares for ‘Chapter 2’ of AI and cloud adoption
IBM lays down their tenets for approaching AI and how they can help companies transition towards innovation on the cloud.
Celcom’s customer experience receives international recognition
Telco wins recognition for its Social Media Experience (smEx) hub.
AirAsia unveils AI chatbot with website and mobile app facelift
With 3.3 million active users monthly on the mobile app, the airline strives to deliver a better customer experience.
Expedia transforms travel in Asia through technology
Collects information and constructs hypotheses that are tested and retried to gain the best insights.
RinggitPlus survey highlights shockingly low financial literacy rate among Malaysians
Results from an online survey point to how Malaysians have a hard time keeping track of their expenses.
TIME deploys chatbot powered by IBM Watson Assistant
T-Bot enables telco to improve customer experience and resolve issues efficiently.
Bahasa.ai secures seed funding from East Ventures
Funds will be used to to build the most robust NLP/NLU engine for language in Indonesia.
Have Halal Will Travel builds Sofia chatbot with Microsoft Azure
HHWT is a content platform that helps Muslims travel in countries where halal can be a challenge.
Google Cloud parades first Malaysian clients
There has been a steady growth in interest in cloud computing from both large companies and smaller startups alike.
