Consumer Trust
Digital Ethics 1: Balancing the risks and rewards
To maintain the trust of customers, it is no longer adequate for organisations to fulfil compliance and security obligations; they must move towards implementing a digital ethics framework, write Subra Suppiah & Florin Rotar of Avanade.
From user to C-suite (Part 2): Navigating a challenging market
In the second of two parts, Benjamin Cher talks to PropertyGuru president Hari Krishnan on challenges and opportunities, and the startup’s roadmap for the year.
Mobile identity and unlocking the DNA of trust
As the centre of financial services gravity moves to Gen X and Y, the industry needs to respond by designing identity services that accommodate the fusion of financial services, mobility and identity, and which engender consumer trust and confidence, writes Rocky Scopelliti of Telstra.
