contact centres
Keeping lines of communications open with customers, amidst a pandemic
Through their cloud-based communications platform solutions, Infobip is able to help enterprises keep their contact centres running in a Covid-19 reality.
Aspect Software announces key appointments in APAC/ Asean
Aspect Software has announced three key appointments in Asia Pacific as well as Asean.
Contact centre association CCAM fights to remain relevant
Is the Customer Relationship Management and Contact Centre Association of Malaysia about to become marginalised? DNA founder Karamjit Singh looks at the issue.
