CRM

The future of personal data sharing: Data wallets and empowered users
Data wallets allow individuals to securely manage, share, maintain personal data Will lead to data ecosystems, and economy where personal data is willingly traded
Managing brands the Capillary way
Singapore-based company provides omni-channel and personalised solutions to retail brands.
Customer retention, AI dominate priorities of Asian companies: Salesforce
Seventy-seven percent of Asian companies view Asia as the region to lead global innovation.
Soft Space raises US$5mil for strategic investment
Forms a capital and business affiliation in the digital payment industry with Japan’s transcosmos inc.
Asia Pacific technology spending priorities do not match expectations of technology: Gartner
Asia Pacific organisations are missing opportunities to advance digital business.
Come for the coffee, stay for the company
Tapway was able to help a retail customer apply analytics to better engage their customers, resulting in a happy customer for Tapway.  
Four steps to building sustainable relationships with consumers
The powerful combination of halo data and predictive analytics enables businesses to better understand each consumer and to create new consumer intimacy and immediacy models, writes Jayajyoti Sengupta of Cognizant.
AirAsia unit in APAC data science JV with Scotland’s Bd4h
AirAsia said its data science unit MadCience Consulting has entered into an agreement to set up a data analytics joint venture in Asia Pacific with Edinburgh-based Big Data For Humans (Bd4h).
Singapore’s Y3 Technologies acquires Ascentis, part of transformation
Singapore-headquartered supply chain management solutions provider Y3 Technologies has acquired Ascentis, also from Singapore, which specialises  in CRM, e-commerce and business intelligence.
Understanding the heart of a business
Despite having no domain knowledge, nor the technical expertise, Lim Chee How and Justin Loh ploughed ahead to build a company that offers retailers the opportunity to entice customers with targeted promotions. Renuka Sena has their story.  
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Digerati50 2020-2021

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