Interactive Intelligence (ININ)
Interactive Intelligence expands APAC Hq in Malaysia
Interactive Intelligence Group Inc has invested about RM2mil to expand its Asia Pacific headquarters in Kuala Lumpur, relocating from Menara IMC to Menara Prestige.
New content management solution from Interactive Intelligence
Interactive Intelligence Group Inc, which provides software and services designed to improve the customer experience, is launching Interaction Content Manager (ICM), which it described as a media-independent software application that captures, indexes, stores, searches, accesses and manages business-critical content.
Interactive Intelligence sets high bar for 2013
Speech analytics to take the stage in contact center solutions, says call center software and technology solutions provider Interactive Intelligence, which plans to increase its year-on-year orders by 20%.
