Mike Muller
Mike Ansley to head Asia Pacific ops for Avaya
Avaya has announced the appointment of Mike Ansley to lead its business across the Asia Pacific region, replacing Mike Muller who is leaving to pursue other opportunities.
Customer experience: China leads, Singapore lags
While Customer Experience Management (CEM) programmes are being undertaken on a global scale by businesses of all sizes, a new survey from Avaya found that China leads the pack with 84% of businesses having a CEM solution, followed by the United States (73%) and India (72%).
Avaya names Mike Muller new Asia Pacific president
Avaya has appointed Mike Muller its new president for the Asia Pacific region, with effect from March 1, succeeding François Lançon who will be leaving the company to take up a new opportunity in the regional IT sector.
