Omni-Channel
Malaysian based respond.io raises US$7mil to bring social commerce to enterprise
On track to lead the market globally with social to conversational commerce
Built infra to service huge customers, processes over 140 mil messages per month
E-fullfillment startup, iStore iSend, raises US$5.5mil, co-led by Gobi Partners and EasyParcel
In strong position to help clients enhance efficiency and SKU movement
In China, S’pore, Indonesia and M’sia with Philippines, Thailand, Vietnam next
KinerjaPay aims to be an omni-channel business
Seeks to be a medium to help Indonesian e-commerce grow.
Omni-channel business success for Naiise
A symbiotic online-offline relationship drives startup to sustainability and profitability.
goSwiff launches new business for mobile network operators
goSwiff has launched a new line of business to support mobile network operators (MNOs) in omni-channel payments.
Redefining retail, the old-fashioned way
Eye Port has developed Trendy County, an omni-channel platform that intends to disrupt the retail sector with automated stores placed at high-traffic locations such as airports and universities.
Bad experience means bye-bye customer: Survey
Nearly eight out of every 10 respondents in a South-East Asian survey on changing consumer behavior indicated they would stop doing business with a company after a bad experience
Week in Review: Lessons in spectrum refarming and e-commerce
E-commerce and spectrum news in the region grabbed Karamjit Singh’s attention as Japanese players struggle, brick-and-mortar Indonesian players go online, and Singapore’s telco regulator shows its Malaysian counterpart how it’s done.
Digital transformation: Don’t forget the back-end!
Digital transformation is not just about going mobile or boosting your consumer-facing apps, it’s about integrating the front- and back-end, says an Oracle exec.
E-commerce fuels payment gateway boom, and vice versa
The e-commerce boom in Asia has benefited not just customers but also payment gateway providers, writes Benjamin Cher.
