Ong Ken Teong
IT in Malaysia more business-savvy than global average: Avanade research
A survey of C-level executives, business unit leaders and IT decision makers saw 86% of Malaysian companies reporting their IT department is contributing more to accomplishing business objectives than they did three years ago, compared with the global average of 68%.
Big push by Malaysian companies on customer experience front: Avanade research
Over 95% of Malaysian respondents in a global survey on the changing sales process and buying patterns of business said that IT plays a greater role in the overall customer experience than it did in the past.
