Online Communities
Better customer service through self-service
As customers grow increasingly tech-savvy, the majority are not only ready for self-service, but actually prefer it, writes Timothy Kua of Zendesk.
Digerati50: Building online communities, the ‘content way’
Digital News Asia (DNA) continues a weekly series that profiles the top 50 influencers, movers and shakers who are helping shape Malaysia’s Digital Economy. These articles are from Digerati50, a special print publication released in January 2014. For information on customised reprints of Digerati50, email [email protected].
Social media engagement the 'game changer' in talent war
As more Gen-Ys and millennials join the workforce, social media and online tools are emerging as the vital channels that organisations need to attract, engage and retain top talents.
Scrollback raises US$400K seed funding, led by Jungle Ventures
Singapore- and Bangalore-based Askabt said it has closed a S$500,000 (US$400,000) seed funding round led by Jungle Ventures for its Scrollback chat platform.
Digerati50: Trusting his instincts
Digital News Asia (DNA) continues a weekly series that profiles the top 50 influencers, movers and shakers who are helping shape Malaysia’s Digital Economy. These articles are from Digerati50, a special print publication released in January 2014.
