Tektronix Communications
Tektronix Communications wins StarHub deal
Tektronix Communications announced it has been appointed by StarHub to provide Radio Access Network (RAN) performance assurance for StarHub customers all year round and especially during The Singapore Grand Prix, National Day, Christmas and New Year celebrations.
Tektronix Communications solutions to help AIS Thailand’s transition to 3G
Tektronix Communications said it has been selected to provide monitoring and assurance solutions to optimise network performance and quality for Thailand’s market-leading operator AIS. Financial details were not disclosed.
Main cause for churn is poor customer care: Survey
A new survey conducted by Ovum on behalf of Tektronix Communications reveals that a third of all consumers cite poor quality customer care as the most important reason for changing their mobile service provider, with over half stating it as one of the key reasons for switching.
