Zendesk
APeJ software market bounces back in 2H 2016: IDC
Software market grew 6.3% year over year during the second half of 2016 to reach US$18.9 billion.
Better customer service through self-service
As customers grow increasingly tech-savvy, the majority are not only ready for self-service, but actually prefer it, writes Timothy Kua of Zendesk.
