Rene Werner
Celcom notches a global first ISO 18295-2:2017 certification
Celcom Axiata first telecom company to join global pioneer batch of companies
To ensure compliance internal audits to be carried every six months, on top of an external audit within 12 months from the date of certification
Celcom partners Microsoft to enhance customer service
Telco integrates Microsoft’s AI in its platform, introduces virtual customer service agents.
Celcom receives ‘Best Consumer Satisfaction Award’ from MCMC
Part of the 14 key action items under the Strategic Consumer Empowerment Plan (2014-2016) by MCMC.
