UCaaS
The rise of the superuser, and managing shadow IT
IT departments should deal with ‘shadow IT’ by listening to individuals and teams throughout the business to help ensure employees have access to the latest collaboration tools they want, empowering them to do their jobs more effectively, writes Telstra’s Jim Clarke.
Unified Inbox boosts tech chops with SocialGrow acquisition
Singapore-headquartered Unified Inbox has announced the acquisition of Boston-based social networking application company SocialGrow for an undisclosed amount.
APAC Unified Communications as a Service market prospers: IDC
IDC expects the Asia Pacific excluding Japan (APeJ) Unified Communications as a Service (UCaaS) market to surge to US$659 million in 2018, at a five-year CAGR of 89% as UCaaS service providers intensify their sales and marketing campaigns.
Unified Communications & Collaboration market up 22.5% in Malaysia: IDC
The 2H12 Unified Communications & Collaboration (UC&C) market in Malaysia increased 14% to US$47.5 million, compared to 1H12; overall, revenue in 2012 hit US$89.2 million, a 22.5% growth on a year-over-year basis, IDC Malaysia said.
