GHL, Alipay+ to connect Malaysian retailers with Asian travelers

• Aims to help local merchants to digitalise their payment functions
• Frictionless payment crucial to improving customer experience

Foreign travelers visiting Malaysia can now pay using their domestic mobile e-wallets at over 40,000 retail outlets powered by GHL Systems Berhad (GHL). 

In a statement, the payments solution provider said this is made possible through its partnership with Alipay+.
 
An offering of Ant Group, Alipay+ is designed to enable global businesses, especially small and medium-sized businesses, to accept a wide range of mobile payment methods. This includes payment from various countries and regions and is geared to better serve global consumers through simple technical adaption.
 
GHL Malaysia’s chief executive officer, Kevin Lee said, “Built on GHL’s long-term partnership with Ant Group, the latest collaboration with Alipay+ will further strengthen our shared goal of enhancing customers’ experience.

“This includes providing convenience in their payment journey, as well as helping our merchants, especially SMEs, increase business opportunities as Malaysia reopens its borders,” he added.
 
With increasing foot traffic and economic activities back on stream following the reopening of borders and removal of travel restrictions, GHL said a frictionless payment experience is crucial to improve customer experience. 

Coming on board as a launch partner, the firm said its merchant and top regional lifestyle tea brand Tealive is enabling 800 outlets in Malaysia to immediately accept payments by e-wallet partners of Alipay+. 

Ng Yau Chuan, chief marketing and digital officer of Loob Holding Sdn Bhd, owner of Tealive said, “Integration with Alipay+ is another key effort for Tealive to ‘breakthrough’ and deliver greater convenience to our customers.” 

Cherry Huang, general manager for global merchant partnership, South and Southeast Asia at Ant Group said, “Through working with local partners like GHL, we are committed to helping local merchants to further digitalise their payment functions and to achieve better operational efficiency and customer engagement.”

“With digital solutions like Alipay+, we aim to create seamless payment experiences for the emerging mobile-first consumers,” said Huang.