GlobalRoam unveils Toku to help mobile users make smarter call connections

By Digital News Asia January 23, 2017

Costs of outgoing global calls can be slashed by as much as 90%
'Toku' uses an advanced algorithm to select the most cost effective option to connect a caller

GlobalRoam unveils Toku to help mobile users make smarter call connections

SINGAPORE-based technology company GlobalRoam Group Limited announced recently that it has cracked the perennial problem of business travellers – how to stay "always on", by seamlessly selecting traditional or cloud-based connection methods.

Costs of outgoing global calls can be slashed by as much as 90%.

GlobalRoam has launched a calling app, 'Toku', which uses an advanced algorithm to automatically select the most cost effective option to connect a caller even if he or she is overseas – helping the traveller avoid high roaming charges.

The smart-technology can detect and analyse options -- from Voice over Internet Protocol (VoIP), Public Switched Telephone Networks (PSTN), or a hybrid of both -- to deliver the best connection which maintains high voice quality without the user having to make a decision on the connection mode.

Toku allows users to link two mobile numbers to their username -- new users can automatically detect this global identity based on either numbers previously stored in one's contact list.

Unlike most known chat applications (that offer voice calls), where both users need to have a data connection for a call to go through, Toku does not have this constraint.

When offline, Toku calls will be forwarded to the selected number. If both numbers are selected, the first to pick up will take the lead.

Through GlobalRoam's patented click-to-call technology, Toku users can also receive calls via a customised personal URL (e.g. my.tokuapp.com/johnsmith). Callers do not require any prior application download.

GlobalRoam Group CEO Thomas Laboulle said: "Ensuring that you are reachable while overseas has become increasingly complex. Today's mobile users are overwhelmed with calling options and no sure way to know that they are always connecting to the best quality calls. With Toku we simplify the way people make calls to create a seamless travel experience for those on the road."

Toku is available for download on all iOS and Android smartphones.