GCC
False registration of SIM cards on the rise, CFM warns
Some agents and dealers are using consumers’ personal information to register fake accounts for sale to their other customers, CFM warned.
Spam SMS on the rise in Malaysia, CFM steps in
There has been a “notable increase” in the number of complaints over unsolicited or spam SMSes in Malaysia year-on-year, leading the Communications and Multimedia Consumer Forum of Malaysia (CFM) to saying that it will stepping up efforts in this area.
Service providers lax on complaints, CFM wants review
CFM has filed a review of the General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC) with industry regulator MCMC in a bid increase service provider efficiency and improve customer satisfaction.
