SAP Hybris
Your gift might have been selected by a non-human
53% of Singaporean shoppers are seeking the help of chatbots for holiday shopping.
Forget big data, small data is where the action is
Big data gives direction and correlation, but ‘small data’ gives better insights into the customer, says one expert.
‘Smart home commerce’ the next frontier
The next frontier is being driven by smart and connected appliances, but to truly make a difference, they need to connect to the greater ecosystem.