AXA partners Setel to offer online motor insurance

• First insurance provider on the Setel mobile app
• Customers can purchase motor insurance plans via Setel’s mobile app

AXA Affin General Insurance Berhad (AXA) has partnered with Setel  to integrate e-payment at the pump to provide motorists with a fast, secure and simple way to purchase their car insurance digitally.

With AXA being the first insurance provider that Setel has onboarded, Setel users are able to purchase AXA’s motor insurance plan - SmartDrive Enhanced easily through the Setel app, the insurance firm said in a statement. 

Customers can also receive an instant quotation, purchase motor insurance and receive their e-policy, all from the app, AXA said.

Customers will also be able to earn Mesra points with every motor insurance purchase through the app, it added.

This comes with flexible and customisable coverage options, enabling users to get instant protection at their convenience, AXA said.

Emmanuel Nivet, chief executive officer of AXA, said customers these days are going digital to purchase and renew their motor insurance, while expecting services to be instant, effortless, personalised and affordable.

“The key here is to adapt to the changing needs, improve customer centricity, and ensure a seamless experience at all touchpoints. This also means empowering customers to purchase solutions that fit their needs on their preferred platforms.

“Backed by strong omnichannel capability, we are excited to partner with Setel as it will not only open up greater opportunities that will complete the entire value chain, but also provide customers with an integrated online insurance experience,” he said.

Mazlin Erawati Ab Manan, chief executive officer of Setel said, “We want to be a loyal companion to our users on the road by transforming their experience through innovating mobility.

“With Setel’s partnership with AXA, we aim to make the process of purchasing motor insurance more accessible, user-friendly and seamless for motorists.  

“We are constantly working towards bringing unparalleled convenience to our customers and our motor insurance feature is just one of many upcoming and exciting features that we’re launching to address Malaysians’ everyday mobility pain points,” he said.

Early birds who purchase their insurance via the Setel app will receive a 10% discount on top of their No Claims Discount (NCD) from February 28 to May 27.

Additionally, the first 500 users with successful insurance purchases via Setel will get a complimentary KFC Delivery e-Voucher worth RM20 for a limited time only for the same period.

AXA Smart Drive Enhanced motor insurance plan offers comprehensive protection on the road that includes free towing up to 30km, 24/7 emergency roadside assistance, repair warranty and fast claims approval, AXA said.

Customers may also opt for add-on benefits such as cover for windscreen, flood and natural disasters, waiver of betterment and more.

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