Macrokiosk eyes growth, opens new KL office

• ‘The Space’ to house 170 staff, regional support centre and testbed for new solutions
• Designed to attract and inspire local talent in joining company as well

MACRO Kiosk Bhd (Macrokiosk) has officially moved into its new office in Kuala Lumpur even as the company gears up for a new phase of growth.
 
The new office houses its 170-strong team in Malaysia and its regional support operations centre, Macrokiosk said in a statement. The official launch came as the 14-year-old company celebrated the 10th anniversary of having gone regional.
 
Its new office, dubbed ‘The Space,’ is set to raise the company’s profile as a leading player in the mobile technology field, it added.
 
“As a company that powers mobile technology solutions for a diverse range of customers, we wanted to create an environment that would spur innovation and collaboration,” said cofounder and chief operating officer Henry Goh.
 
“It is also part of our strategy to attract and develop local talent, which in our case is predominantly Gen-Y. Ultimately, we believe the investment will help us provide even better solutions and topnotch service to our customers,” he added.
 
Founded in 2000, Macrokiosk now has a presence in 14 territories, including China, Hong Kong, India, Indonesia, Singapore, Vietnam, Australia, and the United Arab Emirates, and is eyeing expansion to several new markets in the next few years.
 
The company currently powers mobile solutions for businesses across 18 industries including telecommunications, aviation, and finance.
 
At a townhall meeting with Macrokiosk employees, Malaysian Deputy Minister of Finance Chua Tee Yong commended the company’s focus on growing local talent.
 
Beyond being a homegrown success story, companies such as Macrokiosk help support the Government’s goal to become a high-income nation through investments that will help attract and develop local talent, said Chua, who officiated at the opening.
 
Macrokiosk said it established its new office with the aim of setting a new standard for how a mobile technology company should look like in Malaysia.
 
This included visits to Silicon Valley and campuses in the United States over the past one and a half years, where the Macrokiosk team saw how a work environment that represents a company’s values can help motivate and inspire talent, it said.
 
“Macrokiosk is in the business of creating mobile technology solutions that are not only tailored to our customers upon deployment, but also evolve with our customers’ needs,” said Goh, who together with his two brothers Kenny and C.S. are Digital News Asia Digerati50.
 
“Similarly, the new office demonstrates our commitment to creating a work environment that evolves to meet the needs of our diverse team,” he added.
 
The new office is spread over 18,000 sq feet horseshoe-shaped area, divided into five circular zones. Featuring asymmetrical spaces, an open floor design, and a neutral palette of Macrokiosk’s corporate colours (grey, white and black), the office was designed to emphasise connectivity at every step.
 
There was also an eye on sustainability, and furniture and fixings materials were sourced locally where possible to support Malaysian businesses.
 
In addition, the new office features a working mini replica of its data centre in Cyberjaya, which would serve as a test-bed for new products or solutions that the company develops.
 
The company’s regional support operations centre, which receives a feed of status updates around the clock, is also based at the new office.
 
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