Malaysia’s TNB accelerates agility with enterprise-wide API strategy

• Selects Capgemini & Google Cloud to build open digital backbone for flexibility
• More agile, flexible infra helped TNB unlock newly consolidated data and services

Capgemini and Google Cloud announced last week that they have collaborated with Tenaga Nasional Bhd (TNB), the largest electricity utility in Malaysia, to design an enterprise-wide Application Programming Interface (API) strategy, as well as implement Google Cloud’s Apigee API Management Platform, which allows the company to enable new agile ways of working. The more open digital backbone now provides the flexibility TNB needs to connect with the outside world and generate new revenue streams. 

TNB serves customer base of over 9.4 million in Peninsular Malaysia, Sabah and Labuan today. To utility was keen to modernise its technological infrastructure, in order to make way for new integration technology such as microservices. 

In collaboration with Capgemini and Google Cloud, TNB launched a comprehensive enterprise-wide API adoption program to build, deploy and scale APIs and introduce new agile ways of working to accelerate its digital maturity from within. This involved updating its existing API products, expanding its in-house digital capabilities, as well as exploring non-regulatory revenue streams from API monetization leveraging an API Management tool. Capgemini also facilitated a cultural mindset shift to drive API literacy across TNB for better knowledge sharing and collaboration on API development. 

The more agile and flexible infrastructure has helped TNB to unlock newly consolidated data and services, opening them for broader consumption by internal and external customers, as well as enabling reusability, enhanced security, and the strengthening of governance requirements. 

“TNB is constantly looking into opportunities to capitalise on the impact of technology disruptions to unlock new growth,” said Fazil Ibrahim (pic, left), Chief Information Officer, TNB. “We are glad that with Capgemini and Google Cloud’s participation in our transformation journey, we were able to lay a strong foundation for TNB to react more effectively and swiftly to market-competitive pressures, as well as to stay responsive to changing customer demands.” 

“API-led connectivity enables enterprises to seamlessly integrate multiple technologies together to create unique and valuable offerings for customers and the broader ecosystem. By leveraging our Google Cloud expertise, Capgemini offered a robust set of end-to-end services for API strategy to deliver on TNB’s digital vision,” said Olaf Pietschner (pic), CEO of Capgemini in Asia-Pacific and member of the Group Executive Committee. 

Jagannath Narendran, Director of Business Application Platform, Google Cloud in Asia Pacific, said, “With Apigee, TNB can rapidly build and monetize APIs that are secure and scalable, and expand the canvas of possibilities for both TNB and its customers.” 

A brief case study can be read here.