Chatbot

Prudential Singapore’s chatbot provides information specific to customers’ life insurance plans
askPRU is part of Prudential’s digital roadmap to enhance customer experience.
NTUC Income debuts travel insurance chatbot, Jiffy Jane
Enables purchase and offers instant support to travellers’ enquiries on travel insurance.
Indonesia’s Kata.ai raises US$3.5mil in Series A round
Startup provides B2B services by utilising Artificial Intelligence and Natural Language Processing in chatbots that speak Bahasa Indonesia.
Zumata expands Into Asia
Artificial intelligence-powered hotel distribution and technology company recently established a new headquarters in the heart of Singapore.
Soft Space raises US$5mil for strategic investment
Forms a capital and business affiliation in the digital payment industry with Japan’s transcosmos inc.
TMLS sees good traction on its TOMI chatbot
Some 60% of agency force engaging with the chatbot More than 95% of the users continue to regularly talk to TOMI one month after launch TOKIO Marine Life Insurance Singapore Ltd (TMLS), one of the top retirement insurance provider, is seeing encouraging results from the recent implementation of its TOMI chatbot. 
Expedia transforms travel through technology
Data insights will lead to an improved experience for every traveller with every click of the person before.
Francois Arpels joins board of global beauty brand Skin Inc
Business scion brings luxury experience and brand position knowledge to innovative beauty brand.
How technology can help Southeast Asia’s small businesses to scale
SMEs across the Asia Pacific region in general are lagging in their employees’ expectations to be more productive, collaborative and innovative.
BlackBerry Messenger aims to reclaim its throne in Indonesia
BBM will leverage on its partnership with Indonesian media giant Emtek to grow its user base by improving their product, releasing new features monthly and working on an all-in-one app.
Download Digerati50 2020-2021 PDF

Digerati50 2020-2021

Get and download a digital copy of Digerati50 2020-2021