IVR
Finding the truth
For Veriva Systems founder and CEO Wendy Leong, it was a case of good timing, an eye for spotting a market gap, sheer guts, and perhaps even luck.
Servion redesigns Bangkok Insurance’s contact centre, to deploy Cisco tech
Servion Global Solutions said it has partnered with Cisco Systems to design and implement a centralised contact centre solution for Bangkok Insurance (BKI).