SwitchScribe
Reducing IT fire-fighting and improving business agility
Too much time spent fighting fires of maintenance and support and not enough time solving the underlying issues
Good leadership, excellent process/automation and solid training essential to reduce risk
Open source IT vs commercial IT: What’s your call?
Should an organization pursue a “crowd sourced” solution or use a service or buy a packaged solution? Mark Thiele looks at the pitfalls, risks and rewards of both paths.