CRM
Celcom integrates customer experience with Oracle, Accenture
Celcom Axiata Berhad has deployed an integrated customer relationship management (CRM) platform enabled by Accenture and Oracle, saying this would transform its customer experience.
Malaysia’s IT spending to grow 10% in 2014, outpacing APAC: Gartner
Malaysia's total IT spending is forecast to grow 10.2% to reach almost RM69.8 billion (US$21.24 billion) in 2014, said Gartner Inc, while total IT spending in the Asia Pacific region is forecast to reach US$758 billion in 2014, up 4.2% from 2013.
Collabspot secures US$64K seed funding from international investors
Collabspot Pte Ltd, which integrates customer relationship management (CRM) with Gmail, said it has secured seed funding from an international syndicate of investors including Louis Naugès (France), Kevin Dewalt (US/ China) and 8 Capita (Singapore).
Oracle announces new version of retail allocation solution
Oracle Corporation has launched Oracle Retail Allocation, which it said would help retailers improve customer experience and increase inventory sell-through.
Zafin Labs takes inspiration from telco sector
The Tanzanian-born CEO of Zafin Labs talks to Karamjit Singh about why he is trying to shorten the time that it takes to implement his software in banks.
Mid-sized contact centres get turnkey solution to manage customer experience
Avaya has announced a new solution for mid-size contact centres that it said streamlines the adoption, implementation and management of comprehensive outbound customer communications.
Serial entrepreneur Gasser pumps S$100,000 into Collabspot
Collabspot Pte Ltd said that Laurent Gasser has agreed to join its board as director of business development and will also invest an initial S$100,000 in the business, reserving the option to increase his stake in future.
The Malaysian SME, via casual business encounters
Why are SMEs still a tough nut to crack for technopreneurs hoping to sell their IT solutions? DNA columnist Bernard Sia offers some insights.
Maxis and partners launch mobile business apps
* Customized products for enterprises
* Already working closely with SMEs
MAXIS Berhad (Maxis) has launched its Business Mobility Solutions developed in partnership with nine Independent Software Vendors (ISVs).
