CRM
Fintech startup Saving Plus rebrands to Jirnexu, raises US$3mil Series A
KL-based fintech startup Saving Plus has rebranded to Jirnexu and has secured US$3 million in Series A funding. Lum Ka Kay speaks to its CEO Siew Yuen Tuck to find out more.
Singapore furniture company Teak & Mahogany gets 300% boost from NetSuite
Since deploying NetSuite Inc solutions, Teak & Mahogany saw a 300% gain in net profitability between 2014 and 2015, the tech company claimed.
Cloud-based CRM slugfest: Insightly vs Zoho
Ong Kai Kiat looks at what any good CRM should have, and pits two SaaS contenders against each other: It’s an Insightly CRM vs Zoho CRM slugfest!
Salespeople: Cold-calling is passé, here’s what you need
Salespeople probably dread going door-to-door or cold-calling a customer just to get the opportunity to fix a meeting to make a sales pitch. This could be a thing of a past with Singapore-based startup TrustSphere’s new solution, writes Goh Thean Eu.
Customer loyalty startup Perx secures Series A
Customer loyalty startup Perx has secured Series A funding, which it said would help kick off its new enterprise vision.
SMEs: Get smart about relationships, take on Goliaths
SMEs now need to smarten up their CRM to retain customers and innovate in legacy industries, says a Salesforce exec.
Mobikon in tie-up with Philippines’ BPI Bank
Mobikon has announced a tie-up with BPI Bank in Manila to offer its customer engagement platform to restaurants.
Bulp: Channeling complaints and compliments the social way
The new paradigm of customer experience, and Indonesia’s increasingly dense smartphone penetration rate, prompted Arie Nasution to cofound Bulp Indonesia, which has developed an Android app that allows consumers to channel their feedback to businesses.
Enterprise spending driven by modernisation, digital transformation
Global spending on enterprise application software will grow 7.5% to reach US$149.9 billion in 2015, increasing to more than US$201 billion in 2019, according to the latest forecast from Gartner Inc.
Telco Deep Dive: From telco to comco
Telcos’ key assets are no longer their physical networks but their brand and customer relationships, which makes them uniquely positioned to offer Communications, Commerce and Community solutions as ‘comcos,’ writes Gerard K.M. Lim.
